Exceeding Expectations
Alex Martinez, Director of Operations and Associate Rosesindy Smith share thank you note.

Rosesindy took it upon herself to order and pay for an Uber out of her own pocket, waited with the guest to ensure she was in the Uber, and followed up to make sure the guest arrived safely to her sister’s home. Afterwards, Rosesindy went back to the Marketplace and finished her shift.

The guest’s sister called to thank Rosesindy for her assisting and offered to reimburse for the Uber. Rosesindy responded it was not necessary to reimburse her as she just wanted to help. A week later the guest stopped by the plaza and presented Rosesindy with a thank you card and also a thank you card for the Manager on duty, Ahmad Zayyad, for his allowing Rosesindy to step away from the Marketplace and assist her sister.

On behalf of the entire Ft Pierce Team – we are so very proud of Rosesindy for helping a stranger without any expectations of reimbursement or recognition. Rosesindy’s caring attitude towards others is infectious and exemplifies what it really means to show kindness.


February 24, 2023
Internal news
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